All payments are non-refundable. All sessions must be used within six months of purchase. If sessions not used within this time due to inactivity, sessions will not be refunded and deemed void.
Notification of cancelled appointments must be made at least 12 hours in advance of the session start time. Failure to do so will incur a cancellation fee equivalent to the full price of the session and loss of that session.
Emergency cancellations will be treated at the discretion of the Personal Trainer.
The session is deemed to have started at the pre-arranged session time. Any lost time due to late arrival will not be made up at the end of the session.
In case of the Personal Trainer falling ill or being unable to instruct the session, the session will be cancelled and re-arranged.
Prior to commencement of a training programme with Wildcat Fitness, you will be required to sign a Release of Liability form.
Wildcat Fitness strongly recommends that you consult your doctor and gain medical approval before entering into any diet, fitness program or exercise regime.